Protecting your personal information is our top priority. Here, we lay out everything transparently — how Mael Bat collects, uses, and safeguards your data.
At Mael Bat, your privacy isn't just a promise — it's something we actively uphold
Every transaction and piece of personal information you share is protected by SSL/TLS encryption. Third parties cannot access or steal your data.
Mael Bat never sells your personal data to advertisers or third parties. Your data is used solely to improve our services.
You can request to view, correct, or delete your stored data at any time. We respond within 30 days.
Your data is stored on secure servers that undergo regular security audits. Firewalls and multi-layer protection are in place to prevent unauthorized access.
We are transparent about which cookies we use and why. You have full freedom to accept or decline any optional cookies.
You can unsubscribe from promotional emails or SMS at any time. Only essential communications will continue.
Our Pledge: Protecting your privacy at Mael Bat is a core responsibility we take seriously. Reading this Privacy Policy will give you full confidence in how carefully your information is handled.
Mael Bat ("we", "our") takes the protection of your personal data very seriously. This Privacy Policy explains what information we collect, how we use it, and what rights you have.
This Privacy Policy applies between you and us whenever you use the Mael Bat website, create an account, or use our services. If you do not agree with this policy, please discontinue use of our services.
This Privacy Policy is part of our Terms & Conditions an integral part. Reading both documents together will give you a complete picture of how we operate.
Mael Bat collects two types of information — data you provide directly, and data collected automatically based on how you use the platform.
| Data Type | Reason for Collection |
|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation |
| Email & Phone Number | Account Communications & OTP Verification |
| Address Details | KYC Verification & Regulatory Compliance |
| Identity Information | Legal Obligations & Fraud Prevention |
| Payment Information | Deposit & Withdrawal Processing |
While you use Mael Bat, we automatically collect the following information:
Good to Know: We never store your full payment card number. Payment information is processed exclusively through our secure payment gateway.
Mael Bat uses your information only for specific, legitimate purposes. We never use your data for unnecessary or unauthorized ends.
Mael Bat does not sell your personal data to third parties. However, limited information may be shared in the specific circumstances outlined below:
A few trusted technology partners help keep our platform running — including payment gateways, KYC verification services, and cloud hosting providers. These partners only receive the data necessary for their specific role, and all are bound by strict confidentiality agreements.
We may share information to comply with legal obligations arising from court orders, government directives, or regulatory authority requests. In such cases, we share only the minimum amount of data necessary.
If Mael Bat is ever merged, acquired, or partially sold, your information may be transferred to the new owner. In such cases, we will notify you in advance and publish an updated Privacy Policy.
Mael Bat uses cookies and similar technologies on its website to enhance your browsing experience.
You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features to stop working.
Mael Bat uses industry-standard security measures to protect your data. Our security infrastructure includes:
Limitations: No transmission or storage of data over the internet can be guaranteed to be 100% secure. However, we are committed to taking every possible precaution.
Certain data is retained for a set period after account closure to meet legal obligations. Typically, financial records are kept for 5 years and KYC information for 7 years.
As a Mael Bat member, you have the following rights regarding your personal information:
You may request to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data unless we are required to retain it by law.
You may request that we restrict how your data is used for specific purposes.
You can receive a copy of your data in a standard, portable format.
You may opt out of specific uses of your data or marketing communications.
To Exercise These Rights support@maelbat.app-. We will respond within 30 days.
Mael Bat is strictly prohibited for anyone under the age of 18. We do not knowingly collect information from minors. If we suspect a minor is using our services, the account is immediately suspended and any collected data is deleted.
The Mael Bat website does not contain any third-party external links. However, during payment processing, you may be redirected to a secure payment gateway — in which case, that payment provider's own privacy policy will apply.
Mael Bat may update this Privacy Policy from time to time. For significant changes, we will notify you by email or via a platform notice. The date of the latest update will be shown at the top of this page.
Continued use of the platform after any changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy or wish to exercise your data rights, please reach out to us through the following:
Data Protection Team — Mael Bat
Email: support@maelbat.app
Response time: within 24–72 hours
Rights Requests: Responded to Within 30 Days
Your privacy is protected — open an account today and enjoy the best betting experience in Bangladesh.